TR
Thembi R
1 reviews | Active since Sept 2017
06 Jan 2026, 15:23
Inflated monthly bill
Guys ,words cant express how frustrating it is to be a Vodacom customer.We cant get hold of consultants and the Tobi function placed in for self service is failing dismally to meet my related queries. My monthly installment has been inflated was beyond I could have imagined.
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Vodacom's replyOfficial
07 Jan 2026, 07:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2026, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,