INFLATED DATA BILL AND LACK OF RESPONSE

Around the first week of December 2015 I was called by Vodacom that I had used R37,953.34 of data on my VIP plan.<br> <br> Now this is impossible, as I had received an SMS from Vodacom before this time stating my bundles would soon expire and that I should buy which I did 2gigs. I have SMS proof.<br> <br> I was then told to lodge it into Vodacom data, which I did, email proof is available attached. I have called and every time they say they are still investigating. Every month they try to take the said amount from our company account, our accountant blocks the payment from going through.<br> <br> My line has been suspended I can only receive calls<br> This is a company line I have lost business because of this not to mention the embarrassment I have tried all possible means to resolve this. I want it resolved so I can move all my company lines away from vodacom as soon as possible<br> <br> There is something wrong the billing system why must I suffer or be victimized for this with no explanation. <br>