BZ
Bongani Z
1 reviews | Active since Feb 2018
17 Apr 2019, 10:44
Inflated account
I had an issue with my billing on my vodacom account. and they had promised to sort it out. They only sorted it out for one month and then the next my account was inflated again. Can someone please sort this out!! When I call them they sand me from one department to the next and my issue doesn't get resolved. This is ridiculous!!
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Vodacom's replyOfficial
17 Apr 2019, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Apr 2019, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team