Inferior Products

Vodacom now have my less- than- 3month- old- phone in for repairs a second time. Same problem. No sound.<br> The Samsung phone was one month old to the day, when it first happened. When I took it in the first time, I was immediately told by the consultant she knew what the problem was, due to that phone being known for its faultiness with its microphone. I asked for a new phone and it was like asking for the Moon. Now I am sure that that phone is still on the shelf being sold to you, the consumer, on a daily basis. Why? Why are these super-rich conglomerates allowed to sell us inferior products? Are we SA'ns so desperate to buy anything we are sold, inferior quality and all. Really, we must start being heard!<br> As for Vodacom, nobody there is 'responsible'. It's Samsung, it's the computer, it's the phone, its mickey mouse. The consultants are ornaments. You cant get stroppy with them, oh no, they get even stroppier with you. No matter if you use the phone for business and it is grossly inconvenient, they're not interested. Last time I reported it on Hellopeter, I was promised a call from whoever, but I am still waiting. That's Vodacom for you!