SF
Sherice F

1 reviews | Active since Apr 2018

08 Apr 2018, 22:20

Inexcusable exposure

Absolutely disgusted . Bought my 10 year old daughter a prepaid SIM card only to find that she has been receiving messages and gestures linked to a dating website. How is it possible for this brand new SIM card and telephone number to be linked to an adult dating site. This is a complete breach of confidentiality as well as the well being and safety of my 10 year old daughter. Vodacom how is this possible when no such website was ever joined.? We are owed an explanation and will be taking legal action should your explanation not suffice. You have exposed a 10 year old little girl to unsavory characters .

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2018, 06:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,