Inept, impolite, ***********, ill-trained, partying, non-accountable call centre staff

Took Vodacom's Mahali 2 weeks to respond to previous review.. Opening statement was that the review was not clear then refused 3x to read it " I'm not going to do that " ?? When asked whether the vrry loud party with loud laughter going on in the call centre could be turned down so he could actually be heard his response " it is the staff engaging with customer " really ?? would not answer any of my account queries stating " I am not at liberty to comment about other departments " ?? So what was the point of the call ?? Another B/S statement " vodacom is working very hard to improve it's service " Really ?? The only outcome was changing an account being sent to a wrong number to my email. Hello Peter ratings need place for minus 10 stars 1 star is not an accurate reflection..