Inept billing system - useless call centre

<p>Last month I noticed that my Vodacom account showed that I am in arrears. I called them and they said 'system error'.</p> <p> </p> <p>I upgraded last week - frustrating as hell - and they loaded CLIR on my line. So no one can see that it is me who calls them. I called to have the function switched off this morning but they cannot - because I am in double arrears now. </p> <p> </p> <p>It would have been funny if it was not that my clients now dont take my calls becasue they think I am a telemarketer - or worse - Vodacom. </p> <p> </p> <p>I called the Red care line this morning and wasted 40 minutes of my time speaking to inept , unhelpful people. I was passed to 4 different people , each asking me to retell my story, confirm my Id number, cell number and bank details before saying they dont know.</p> <p> </p> <p>Now I await the supervisor. </p> <p> </p> <p>Maybe I should stop paying them for a moonth or two?</p>