<p>I am writting this mad as ever because of the inefficiency that exists within Vodacom. This is probably the 3rd review I've written and now writting a review because I cannot dial out. I eventually got emailed and managed to cancel my contract and requested repeatedly orally and in writting that my number be kept on prepaid. But clearly whoever processed it decided that locking my line with whatever data and airtime I still had was the best way to do this. Its absolutely ridiculous and such ineffiency was the reason why I was cancelling my contract. I am beyong mad, as I cannot do anything now wityh my phone. And yes, after settling the contract I still get charged an invoice for the month.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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