Inefficient service from Vodacom ***** Department!!!!!

A few months ago I contacted Vodacom because I was being billed almost double for two other numbers I had no knowledge of as I only have one Vodacom number which is contract.

Needless to say I obliged and sent through everything the ***** department required- unless you pester this department EVERYDAY their inefficient and non-responsive.

I kept having to explain myself repeatedly to every agent I spoke to because Vodacom doesn't have one person dealing with your case.

I eventually got told this matter was resolved and they took the decision to add this amount (which was being debited for many month's )into my Vodacom account instead of my bank account which I had requested multiple times in writing and to the various agents I had spoken to through the period. Nontheless the issue was atleast sorted!!!!!

Two months later I still have a number reflecting on my statement which I'm being charged for - I DON'T know this number.

Can someone from the ***** department have the decency to contact me and let me know what on earth is going on???????????????????????????????????????????????????????????????????????!!!!!!!!! I will not be going to the police station every month making Affidavits about numbers I'm being billed for by Vodacom that I have no knowledge about!!!!

I will never again make the mistake of getting a contract through Vodacom. Your service is without a shadow of doubt the most appaullling I've ever had to deal with.