LN
Li N
1 reviews | Active since Jun 2013
10 Aug 2022, 14:35
Inefficient service from cicdocuments
Spoke to consultants and sent an email for debit order changes and i just get ignored.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
11 Aug 2022, 08:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Aug 2022, 08:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Aug 2022, 08:41 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Drawing reference to ***, our records indicate that your query was logged to our admin team for further assistance. Based on the feedback provided, our team received your documents and updated your debit order details as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Drawing reference to ***, our records indicate that your query was logged to our admin team for further assistance. Based on the feedback provided, our team received your documents and updated your debit order details as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Aug 2022, 08:41
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Drawing reference to ***, our records indicate that your query was logged to our admin team for further assistance. Based on the feedback provided, our team received your documents and updated your debit order details as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Drawing reference to ***, our records indicate that your query was logged to our admin team for further assistance. Based on the feedback provided, our team received your documents and updated your debit order details as requested.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
LN
Li N's updateReviewer Update
11 Aug 2022, 12:11The same bank detail change was emailed for cell phone ***. Please can you also check that this debit order was changed.
LN
Li N's update11 Aug 2022, 12:11
Reviewer Update
The same bank detail change was emailed for cell phone ***. Please can you also check that this debit order was changed.