Inefficient service

Poor service I’ve now had 7 reference numbers since April 2021 to cancel my contract Reference *** being the latest & *** in May I have been debited 3 times since advised to cancel & I eventually reversed their last debit of about R 1700 I was offered 250 minutes & 5 gig of data for R 162/month & no contract but month to month I am now continually harassed by recorded phone calls to pay my debt Not acceptable I now want a new contract as I have an understanding of how much I need but Vodacom say not possible as I owe I’ve been a contract customer for at least 14 years