TM
Thavan M
1 reviews | Active since Oct 2011
02 Nov 2022, 11:50
Inefficient login for app. Made Frustrating to avoid changes to settings.
Date of birth required to sign in app but one is not allowed to type it in. One must retrace ONE MONTH AT A TIME. Image a pensioner. This is to frustrate users not to change annoying settings.
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Vodacom's replyOfficial
02 Nov 2022, 11:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 11:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team