1 reviews | Active since Apr 2017

04 Apr 2017, 11:16

Inefficient customer service

<p>I have now phoned 5 times to activate my voicemail. It is activated now and I am receiving messages but I cannot access these because I don't have the password. I have been given passwords by Vodacom Customer Care that don't work and then my voicemail is blocked all over again. Intensely frustrating!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2017, 11:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team