Inefficient, clueless - let's call it plain idiocy

<p>I had to phone Vodacom 4 or 5 times over the span of 3 weeks and speak to about 3 different departments before they could give me an informed answered as to why my account had STILL NOT been activated. throughout this process, various consultants told me that the issue had been resolved and I would be reconnected shortly. The issue had not been resolved and had they have told me the problem sooner it could have been solved sooner and saved me plenty of frustration (problem in question being that I owed them R32.00). ****py service all around Vodacom - I suggest you put the R32 towards a training program that teaches your consultants to know how to solve problems efficiently and give correct information.</p>