Ineffective applications

<p>Good day</p> <p>I have tried since the 26 of April to buy voice time on the vodacom app as will as online, with no success. On the 26, the application did not even have the option of buying voice bundles and the online option was hanging. Since May, I buy the voice, go through successfully, but nothing shows on my account. Therefore, for the last two months now, I am billed more than I would have paid in the first place. I am a RED client and spend a lot of money on my vodacom account and your service is terrible. I did try to email, but the function did not work, I did try to phone, but the option to phone back does not work!! I cannot go into the branch, for you receive a number and wait for an hour on the chair to be called.</p> <p>Waiting for your response.</p>