SK
Sandra K
1 reviews | Active since Mar 2011
09 Sept 2021, 22:40
Indirect profit
No this is ridiculous...looks like day light *******. They give you airtime advance which you pay extra 1rand. When you load R10 you make a minute call then its finished
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 Sept 2021, 07:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Sept 2021, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Sept 2021, 13:04Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we assisted with your query and loaded R29 airtime as a once off gesture.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we assisted with your query and loaded R29 airtime as a once off gesture.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Sept 2021, 13:04
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we assisted with your query and loaded R29 airtime as a once off gesture.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we assisted with your query and loaded R29 airtime as a once off gesture.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
SK
Sandra K's updateReviewer Update
10 Sept 2021, 15:55Thank you, had a detailed response from Marlon Brandon, actually he provided me with some bit of education on Technology which was a cause of confusion.
SK
Sandra K's update10 Sept 2021, 15:55
Reviewer Update
Thank you, had a detailed response from Marlon Brandon, actually he provided me with some bit of education on Technology which was a cause of confusion.