1 reviews | Active since Jul 2012
<p>On Saturday i purchased a new nano sim card, did a sim swop and had my account reactivated. The lady at Cape Gate brahcn informed me i needed to wait 3/4 hours, which i did.</p> <p>On Sunday the matter was still not resolved and i contacted the call centre and was advise that the sim swop went through correctly, however reactivation wasn't successfull. Call centre agent then advised me to switch off my phone and after 20/30 minutes the matter should be resolved.</p> <p> </p> <p>Today is Monday still nothing</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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