Incredibly Poor Customer Service
<p>I had *****ulenet subscription for a game service. I had no idea when and how I subscribed it, because I am not a gamer at all. So, I called Vodacom's customer service. There is one CS representitive who talked back while I was still talking and they promised to tell me the investigation of the *****ulenet subscription within 2 days, but 2 weeks past, no one called, so I still had to call them on my own.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
