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rhonnie N

1 reviews | Active since Oct 2016

29 Oct 2016, 22:37

incredible poor customer service made you lose a client

<p>dear vodacom river sqaure. thanks for the most poor service ever in my life not only did you make me wait 5 hours but thanks to you... i went to cell c and was help within 5 min. i can not believe how poor the service was. </p>

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2016, 05:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team