JK
Jacqueline K

1 reviews | Active since Jun 2014

09 Apr 2015, 21:32

Increasing fees on an existing contract

I have 3 contracts with Vodacom and I have been informed by sms from Vodacom that they will be increasingmy ssubscription on all 3 contracts. Is this legal? From the terms and conditions of the contracts I can't find anything that gives them the right to just increase the amount of the contract while it is still running.

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Replies (1)
Vodacom
Vodacom's reply10 Apr 2015, 12:37
Official
Hello Joy Kroon,

Our records reflect that you have been contact, and feedback has been provided to you.

Kind regards
Consumer Website Team