MR
Martin R
1 reviews | Active since Oct 2024
20 Oct 2025, 11:27
Increasing debit order without permission
My debit order for a fixed contract increased by over R60 pm. This is a fixed deal for 24 months. No one at the call centre was competent enough to assist me.
Sleezy business tactics. Will never recommend or work with them
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Vodacom's replyOfficial
20 Oct 2025, 12:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2025, 12:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,