1 reviews | Active since Dec 2011
Increases on contract and negligent billing
I have three complaints, <br> <br> 1 - The contract rates price increase<br> 2 - Vodacom refusing to limit my accounts to R0 zar , then<br> 3. Despite having a soft lock limit charing me 5x the soft lock limit claiming systems limitations where as another of my accounts cuts out to the meg on its limits. <br> <br> <br> 1. The contract increases are ******* and ********* from my point of view. No matter what T&C they quote. If there is no meeting of minds, there is no contract.<br> <br> 2. Vodacom has the technology to limit accounts to the contract amount, this is just pilfering more money using systems as an excuse<br> <br> 3. The soft locks are instructions as well, they chose to ignore and do nothing about. That is negligence. They claim so much investment, yet cant fix this issue? Pull the other one.
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Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
