Increases instalment
I am beyond upset ...I took an upgrade for an existing phone and. It was delivered...Little did I know that my instalment will go up and the SIM card provided does. It work ...I have not even gotten my data for this month .
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Replies (2)
Vodacom's replyOfficial
29 Jun 2022, 07:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jun 2022, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Jun 2022, 11:50Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we have advised with regards to the increase in subscription. We assisted and loaded the cancellation on the promo line effective 30/06/2022. As discussed, we processed a sim swap for you, the sim swap will be completed after 3 - 6 hours.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we have advised with regards to the increase in subscription. We assisted and loaded the cancellation on the promo line effective 30/06/2022. As discussed, we processed a sim swap for you, the sim swap will be completed after 3 - 6 hours.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jun 2022, 11:50
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we have advised with regards to the increase in subscription. We assisted and loaded the cancellation on the promo line effective 30/06/2022. As discussed, we processed a sim swap for you, the sim swap will be completed after 3 - 6 hours.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we have advised with regards to the increase in subscription. We assisted and loaded the cancellation on the promo line effective 30/06/2022. As discussed, we processed a sim swap for you, the sim swap will be completed after 3 - 6 hours.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,