Increased debit order

Item: Vodacom
Rating: 1
Author: Lerato N

Hello these year is such a bad year for me and vodacom,my debit order just didn't go off because the amount was increased and now I have extra charges because the debit order did not go off ,I don't know why It has increased with out my knowledge

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 May 2024, 08:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply27 May 2024, 08:03

Official