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Nikki N
1 reviews | Active since Jan 2017
24 Jul 2020, 13:22
Increase premium
Vodacom Insurance has sent an sms saying they are increasing my insurance premium but I signed a 2 year contract. I have called in 4 times holding on for 20 mins at a time and still no response.
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Vodacom's replyOfficial
24 Jul 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jul 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,