1 reviews | Active since Mar 2018
Increase package prices during contract as they want
I signed up for a 24 month contract at a certain rate and then 5 or 6 months in, they increase the package price and say in the terms and conditions of the contract they state they have the right to change prices. Why do we sign a 24 month contract then.
And their suggestion is downgrade your package and get fewer minutes that will suit your pocket. absolute bull! I signed up for this promotion and now I must suffer.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
