JB
Jacoba B

1 reviews | Active since Mar 2015

07 Apr 2015, 20:05

increase of installment on contract by sms

I have logged a complaint 31 March. I got an sms saying my contract monthly installment is going up. Vodacom rep**** they would contact me due course, up to now no one has bothered to call me. My contract states a fixed monthly rate for 24 months. I will take this to a attorney if I have to. This is false advertising to the public and not what my contract states per month for a fixed 24 months. My number is ***

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2015, 06:21
Official
Hello Lina01@,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team