SB
Sandi B
1 reviews | Active since Mar 2015
30 Mar 2015, 11:47
Increase of Contract Fees -Disgraceful Vodacom
I have received an SMS from Vodacom that my Smart XL subscription is going to increase on the 1st May 2105 from R699 to R739. I signed a 24 month contract for R699, how can you put it up. Plus the coverage at my office and my home is absolutely ******* so not even getting a good service. Really happy that my contract is expiring in June and I will get the option to look around for a better deal. I have been a customer for twenty years and definitely don't deserve this.
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Replies (1)Vodacom's replyOfficial
30 Mar 2015, 16:31Hello Sandi Bradley,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply30 Mar 2015, 16:31
Official
Hello Sandi Bradley,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
