1 reviews | Active since Sept 2011
INCREASE IN VODACOM CONTRACT
I received an email advising that data bundles which i signed a contract for 24months will increase from R99 to R109 as from the 1st May. i only signed a contract with them which started in February. i do not agree that they firstly did not know about the increase or that anywhere on my contract does it say subject to increases when they feel it necessary. I have not even enjoyed the benefit of paying R99 for a year and i have to pay more. they just assume we get increase at the same time they decided to put up their prices. that difference affects my budget and i did not agree to pay that amount. i have been trying to call *** with no reply to have my contract cancelled immediately. i only use vodacom for data and nothing else. i am not prepared to pay more when i have just started this contract with them.
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
