RI
Razia I
1 reviews | Active since Mar 2015
06 Jun 2018, 14:04
Increase in pricing
I took a contract out for a set amount, and my contract states that vodacom can increase the price. So this gives vodacom the right to increase the price and give me 150MB data. So basically I am paying for the extra data which I have not asked for. I don't think this is ethical.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jun 2018, 14:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2018, 14:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2018, 17:10Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,
Vodacom's reply06 Jun 2018, 17:10
Official
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,