JM
James M

1 reviews | Active since Jun 2017

03 Aug 2017, 19:21

Increase in monthly contract fee

<p>I have a contract with Vodacom and have been paying around R500 a month and suddenly Ive received my monthly invoice of a R800 without making any additional purchases to my contract. How is this possible, I highly recommend people you check your statements and follow up why these charges have taken place because this is theft!</p>

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team