JW
John W

1 reviews | Active since Mar 2015

30 Mar 2015, 15:22

Increase in contract prices

I have a contract with Vodacom (Smart S - Still under my mothers name) which i agreed on R299 per month.<br> Its been 6 or 7 months now and all of a sudden i get a message saying that my monthly fee is going up.<br> <br> I did some research and see that people are not happy with this, including me.<br> Technically Vodacom can say tomorrow my free is being tripled and i will have no say in the matter.<br> I'm afraid this is not how things work, no way to treat the customers keeping your business full of money.<br> This WILL loose Vodacom 1000's if not 100's of 1000's of customers, including me. <br> Unless Vodacom does some drastic changes i do not see a very good future for them.<br> <br> I dont support ************/capitalist companies.<br>

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 15:27
Official
Hello John89,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team