EP
Elmari P
1 reviews | Active since Mar 2015
31 Mar 2015, 10:15
Increase in contract fee
I have a 24 month contract with vodacom and by just sending a sms vodacom will be increasing all my contract fees with +/- R20 each per month as from 1 May 2015. If vodacom increase only 60 000 contracts with R20 per month, vodacom will be earning more than R1 200 000 extra per month. If I must keep to the terms of my contract why don't Vodacom? Whats next?
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Vodacom's replyOfficial
31 Mar 2015, 12:04Hello ElmariPienaar,
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team
Best regards,
Vodacom's reply31 Mar 2015, 12:04
Official
Hello ElmariPienaar,
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team
Best regards,