MP
Maristi P
1 reviews | Active since Apr 2015
04 Apr 2015, 12:02
Increase in contract fee
I have three contracts with Vodacom and received messages informing me that they have transferred me to different contract plans and that I will have to pay more from next month onwards. I signed contracts for specific plans. Vodacom would not allow me to suddenly pay less, how can they suddenly expect of me to pay more? When I went to Vodacom Three Rivers to complain, they told me I either have to pay or cancel my contracts and pay the cancellation fees. Why did I have to sign an agreement if it can be broken so easily from one side?
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
05 Apr 2015, 12:04Hello maristip,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Apr 2015, 12:04
Official
Hello maristip,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
