WM
Wilmare M

1 reviews | Active since Sept 2017

26 Sept 2017, 07:30

Increase debits with no notification 2nd request

I logged a complaint on 21st. A guy called me for more details but no explanation there after. Still waiting for a call back.....

0
Replies (2)
Vodacom
Vodacom's reply26 Sept 2017, 07:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply27 Sept 2017, 13:28
Official

Good Day Wilmare Muller,

Kindly note that I'm still attending to your enquiry.

Feedback will be provided on the REF: EC-0CZD-18OI6B

regards

RO

Best regards,