1 reviews | Active since Jul 2018
Increase contract price in the middle of the contract
Really disappointed in Vodacom. They increase the price of a two year contract with 25% after 10 months with only a sms notification. But if you want to cancel the contract due to the increased price, they still impose a ridiculous penalty for premature cancellation. That is unfair to the customer.
Dear Customer
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Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team