AH
Adele H
1 reviews | Active since Jun 2016
29 Jan 2025, 14:07
INCREASE? CONTRACT NOT HONOURED
Received an email that my cellphone bill will increase with 4.5%? I have a 2 year contract for a set amount. How can Vodacom just go and change contracts?
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Vodacom's replyOfficial
29 Jan 2025, 14:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jan 2025, 14:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,