increase after cancellation

Item: Vodacom
Rating: 1
Author: Courtney R

went and increased my subscription after I cancelled my contract without informing me about this increase.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Jul 2025, 11:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Jul 2025, 11:30

Official

Best regards,

Vodacom's replyOfficial

01 Jul 2025, 14:43

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon we have discussed the account. Regards Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Jul 2025, 14:43

Official

Best regards,

increase after cancellation

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