1 reviews | Active since Mar 2018
INCORRRECT CONTRACT - *********** SALES PEOPLE AT VODACOM
I called in cancel my contract as I was due for upgrade or cancellation, I was told of a special that was running for R79 per month I would get R110 airtime and 2 gigs of data if I renew a 24 month contract, I accepted this offer. This new deal should kick in from 01 March 2018. This morning I had no data and when I called in to Vodacom the put me through to 4 different people all to tell me they will investigate and came back to me in 3-7 working days!!!!
I think its ridiculous, they have no idea what they doing at Vodacom! shocking!
Zaahid 079 **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Zaahid Gani,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per email confirmation received.
Regards
Randall
Good Day Zaahid Gani,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved as per email confirmation received.
Regards
Randall