1 reviews | Active since Aug 2016
Incorrectly Debited on Insurance
<p>i had a topup contract with Vodacom, once the contract had ended, i have been charged for 7 months for a contract that has is no longer valid, which is totals to R1106.00. I was on the phone for an hour for the right department explained the same story several times. Finally i was told to log a service request and someone will call me within 24 hours . Its been a week and no one has called me. I have been with vodacom for more than 5 years. The level of service is terrible</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
