Incorrectly Charged and unknown debit order

<p>Good day, </p> <p> </p> <p>In April I upgraded my lines online as they said that it would be free. On both lines they charged me R150 admin fees??? Why as there was no where online mentioning this. If they did I wouldn't have upgraded. Please can you give me back my money or take back your staff! Please can they also advise the R30 that they are now taking from my account. I called in to complain they only gave me a reference number: 1- ********** ********** .</p>