YR
Yaadhev R

1 reviews | Active since Jul 2020

09 Feb 2026, 12:38

Incorrectly Cancelled NRV Bundle

Vodacom cancelled my NRV bundle without consent and cannot reinstate it. They now want to sell me something double the price, which is rather disappointing.

0
Replies (2)
Vodacom
Vodacom's reply09 Feb 2026, 13:55
Official
Dear Customer, 

 Thank you for making us aware of your complaint. 

 Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

 ***Please note*** Beware of phishing ****s. 

 Vodacom will not contact you via Whatsapp to request your personal details 

 Regards, 
 Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Mar 2026, 12:09
Official
Thanks for taking our call Yaadhev,

As discussed, we have loaded monthly 10gb bundle to your number.
> Your order no: ***.

We hope this has been helpful.

 Regards, 
 Vodacom Consumer Website Team

Best regards,