Incorrectly Black Listed

After two years of following up and waiting for a response from Vodacom for Black listing me for an account that shows paid in full and yet not removing it from my credit score, they even have the cheek at the call centre to put the phone down in my ear.

I even went to the Vodacom shop in Paarl Mall where they checked and said they cannot see anything wrong and they even submit a dispute on behalf of me to vodacom and yet no one came back to date.

I would love for them to give me feedback and my name being cleared asap - my new number ***