ED
Ernest D
1 reviews | Active since Mar 2014
09 Jan 2021, 19:53
Incorrectly billing
Vodacom closed my review without contacting me. I have a complain of wrongful billing, since i was promised that consultant will call, it been six days now. If this is how you handle your clients then you dont deaerve me.
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Vodacom's replyOfficial
11 Jan 2021, 08:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 08:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team