ES
Ernesto S
1 reviews | Active since Jan 2020
24 Jul 2020, 10:57
Incorrectly billed
I have two accounts with vodacom and my installment is R488. 00 combined and this month they billed me R1378. 00. Tried to call and Email them with no response. I have reversed the amount hoping that they will but they didn't, instead they sending me messages that I owe them. I am so disappointed.
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Vodacom's replyOfficial
24 Jul 2020, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team