Incorrectly Advised &Poor Feedback from Management

I had called the cancellation department to get a settlement amount on my contract. The consultant at the retentions department offered me a better price on my existing contract + 1GB extra data p/m + 100 extra Vodacom to Vodacom minutes + extra sms's. The consultant advised that I will save on my existing contract plus get the benefits listed above. The consultant led me to believe that I will be saving almost 50% of my total bill. I confirmed this several times with him before agreeing to let him change my contract plan. I was so excited with the saving that I decided to take another contract as a gift for my wife (the saving was that big). After receiving my last bill I was shocked to see that my bill had not reduced much at all! The consultant had discounted the package that I was on but it was nothing close to the saving I believed I was getting. Now I have 2 Vodacom Contract which are way out of my affordability and Vodacom refuses to get back to me with a resolution!!! I have been a loyal customer for a while now and will think twice before ever going with Vodacom again! The supervisors have not even returned my calls or have provided any sort of resolution!<br> <br> Disgusted.