JM
Jerry M
1 reviews | Active since Dec 2017
27 Oct 2025, 16:27
Incorrect Voice Bundle Pricing
I am writing this review kindly let Vodacom Telecom that I have been experiencing issues with the voice bundles.
I've experienced the same problem for more than 2 times
I purchased voice 100 anynet voice bundles for R109 with a bank card from the Vodacom app
But after the payment went through, funds got release from my bank account.
Vodacom only allocated me 70 minutes
What happened to the other 30 minutes?
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Vodacom's replyOfficial
28 Oct 2025, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Oct 2025, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,