UN
Uresha N

1 reviews | Active since Apr 2017

26 Apr 2017, 08:41

Incorrect Vodacom bill

<p>My Vodacom bills have been coming to over 1100 rand a month even in the months that I was overseas for the entire month!!!! I am 100% being over charged! This is ********* and completely unfair and this matter now needs to be <span style="text-decoration: underline;"><strong>urgently</strong></span> resolved!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply26 Apr 2017, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

UN
Uresha N's update02 May 2017, 10:28
Reviewer Update

It is really disappointing that I have still not received any feedback from the team at Vodacom. You still have not contacted me despite me sending you my cell number ********** !!!

This is just shocking service from Vodacom!!!

UN
Uresha N's update03 May 2017, 09:27
Reviewer Update

STILL WAITING FOR FEEDBACK THIS IS UNACCEPTABLE REALLY!!!!!!!!!!!

I WANT TO CANCEL MY CONTRACT AND TAKE THIS SERVICE TO FACEBOOK FOR ALL FRIENDS TO SEE.