Incorrect upgrade - NOT GETTING FEEDBAC**** VODACOM SUCKS!!!!

<p>I've been with Vodacom for over 10 years now with a contract and recently did an upgrade at the istore for 2 iphone 7's. the package that i upgraded to included 10G of data once off and some R10 000 school voucher. When i did the upgrade, i got both R10 000 vouchers for both phones and yet on 1 January only one phone was loaded with 10G of data. i called in on 4 January to have this sorted and to date no one has called me or even bothered to sms me any feedback. so i call in again on 14 January and the advisor i spoke to (i cannot remember her name) says that she is not sure why there is a hold up and she will escalate it to her manager (who also did not call me back). it is now 13 days since i lodged the complaint and no one from vodacom has even bothered to call me!!! PLEASE CAN I JUST HAVE URGENT FEEDBACK REGARDING THIS AND CAN I JUST GET THE 10G AS ADVERTISED!!!! </p>