Incorrect updates - missed payments

To this day, Vodacom has me blacklisted on the credit bureaus for missing payments on a settled account. I paid off my account in full, but Vodacom continued to bill me, claiming that because I did not cancel the account after it expired, it was within their rights to keep it active until I closed it. What nonsense, preying on unsuspecting customers for illicit capital gains. Vodacom's behaviour is uncalled for and scheming. Can you imagine how many poor black people have had their credit profiles ruined as a result of this ******* ****? I lost my job immediately after signing the device contract with Vodacom, and I had to figure out how to pay for it for the next 24 months while still unemployed. This devious move by them to continue to milk people from their hard-earned money is disturbing and sickening. This act of toying with black customers as if they don't matter should be stopped. I do hope that corrections would be made on my credit profile as this continues to affect me negatively.